Do I need an appointment?

Urban Bride Inc operates on a by appointment basis only. By booking a consultation, we can focus on providing a personal and exceptional bridal experience. At this time, walk-ins are not permitted but feel free to give us a call at the Boutique if you are interested in a same-day consultation.

Who should I bring to my appointment?

Choosing your wedding dress is a huge, emotional decision and often times it can be overwhelming. We want you to enjoy the process so we recommend you bring the key people in your life whose opinions you value and trust. Our Bridal Suites are configured to accommodate the Bride and 4 adult Guests.

Finding your dress is very magical and spontaneous and we suggest bringing the people who need to share the moment with you. The moment of meeting your dress on the first time is authentic and can not be duplicated at secondary appointments. Be prepared to find your dress at any appointment.

Fun fact: the majority of brides who visit us find their dress at their first appointment.

What happens during a Bridal Consultation?

We schedule our initial bridal consultation in 1.25 hour time slots in order to give you the personalized service that you deserve.

A bridal stylist will be assigned to you to find you the perfect dress according to your style preference and budget. We encourage our brides to do some initial research prior to your consultation as this helps our stylists better prepare. You will be asked to complete an interview questionnaire before your consultation but also feel free to share your Pinterest boards and other inspirations with us.

Is there anything I should bring to my appointment?

Other than your favorite people and an open mind, you can bring a pair of heels at the height you plan to wear on your wedding day if you wish and bring any veil or jewelry you want to wear with your dress. We recommend wearing light or nude undergarments and if you wish, bring some shape wear if you intend to wear it on your wedding day.

When should I start shopping?

The lead time varies by designer but usually we recommend shopping as early as 10 to 12 months before your wedding date to ensure that you have enough time to order your dream dress while factoring in production and delivery timelines as well as alterations.

Our off the rack gowns are available for same day purchase. We do not hold gowns but offer payment plans.

What is the return policy?

Urban Bride Inc does not accept any returns, refunds, or exchanges once you have ordered or purchased your dress and/or accessories. At time of purchase, your Bridal Stylist will go over your sales contract with you in detail and we recommend that you carefully review the contract and ask any questions before you sign off. This policy is strictly enforced and there are no exceptions.

What is the process for ordering gowns?

You found the one and we are thrilled that you chose Urban Bride Inc. Once you’ve said yes to the dress, we will take your measurements and discuss sizing with you as well as any customizations you may want to add through the designer. We will then review the sales agreement with you in detail and you will be required to pay a minimum of 60% upon ordering. If you require a rush order, you will be required to pay your balance in full at the time of ordering. While you’re waiting for your gown to arrive, start looking for your shoes and thinking about the accessories you want to complete your wedding day look.

Where should I go for Alterations?

Your wedding dress is a very special purchase so we only recommend the best when it comes to alterations. Urban Bride Inc works with some very talented seamstresses who have extensive experience when it comes to wedding dress alterations. We have Sew it Seams located adjacent to our unit. Once you have chosen your wedding dress from the Urban Bride Inc , we would be happy to refer you to an experienced seamstress near you. Please contact us for more details.

How long does it take for my gown to arrive?

Depending on the designer, your gown typically arrives 6-8 months from the date you place your order. It seems like a long time but don’t worry we will stay in touch with you throughout the entire time to keep you updated along the way. Once your gown is ready to ship to us, you will be required to pay your remaining balance. Finally, once your gown arrives, we will arrange for you to “meet your dress” and ideally we aim to have that happen 3-4 months before your wedding date.

Do you carry every dress from a Designer’s website?

As an intimate boutique, we do our best to create a curated selection of gowns that represent our typical bride’s style. While we carry a number of different styles by designer, we may not have every single gown from a designer’s entire collection. That being said if there is a specific gown that you are looking for, please contact us and if we don’t happen to carry it in store we will let you know what options are available to possibly get you a sample to try on. Depending on the designer, they may have a loaner program available that allows stockists to temporarily borrow a specific gown for clients. Please note that there are loaner fees involved with this option that are charged to the bride. For more details, please contact us.

Can I bring Champagne or Snacks to my appointment?

In order to keep our Boutique in pristine condition and to protect our beautiful gowns and accessories, we do not allow outside food or drink so please make sure you refrain from bringing these to the boutique during your consultation. We know the bride’s “say yes” moment is a joyous occasion so rest assured that the Urban Bride Inc team will make sure it’s extra special for everyone even if alcohol isn’t involved.

What Bridal sizes do we carry?

Our sample gowns range from size 8 to 20. We do our best to buy average sizing to be able to fit as many brides as possible. Many of the designers we carry offer plus sizes as well even if we may not have specific plus sizes in store. Our stylists are able to show you how each gown will fit even if it is not in your exact sizing.

Our off the rack gowns range from Size XXS to Size 26.

Do you offer Dry-cleaning services?

We offer dry-cleaning and preservations through a third party at discounted rates.

Anyone can have their gown cleaned at Urban Bride Inc.

What is consignment?

Consignment is third party owned pieces. We get gowns from bridal stores and from independent brides. We selectively accept pieces to ensure they are wearable and recent styles.

How do I setup an Accessories Consultation?

Please call 780 485 0036 or email urbanbrideinc@gmail.com to set up an accessory consultation.

What is a Trunk show?

A trunk show is a very exciting weekend-long event where a designer sends us the newest and best gowns from their collections, and we offer a purchase incentive of 10% off, good for the weekend only! Trunk shows are an amazing time to book an appointment if you are in love with a specific designer, as it offers a greater range of styles than we typically have in store. If there is a specific dress you are hoping to see, we are happy to check with the designer and see if it will be included in the selection.

Will I need Alterations?

Almost certainly. Bridal gowns are made to order in a standard size that is closest to your measurements, and alterations provides the final magic touch that makes the gown fit your body beautifully!

Some brides luck out with the once wed bridal consignments as they have already been altered.

What is the price range?

Our gowns range from $500- $3,500, with a few gowns falling outside of that range on both ends. The majority of our collection resides between $1,000 and $2,000.

Do you buy gowns from people?

We only offer a consignment program. Which means we pay you and withhold a commission only if your gown has sold. There are no fees if your gown does not sell successfully.

What is the Consignment process?

If your gown meets our qualifications, we will set up an drop off appointment. We do not consign bridesmaid gowns, mother of the bride/groom, flower girl dresses , shoes and used jewelry.

For pre-qualification, please email us with a picture or link to the designer, age of gown and designer name. We do not take custom gowns made abroad and remake from a discounted website.

What items do we consign?

Items we accept: Bridal Gowns, Mother Of The Brides & Groom, Veils purchased in 2021 or more recently.

Items we selectively accept: David’s Bridal & Ballgowns altered length gowns for 5’2″ and under

Items we do not accept: Bridesmaids gowns, grad dresses, flower girl dresses, custom made bridal gowns (ordered online, Lulu, Amazon, JJHouse), Jewelry, belts, shoes, Bridal gowns not found on their designers website. Gowns before 2020.

Do I need an appointment to consign?

We do require that you contact us first to do a preliminary review of your item. However, this does not necessarily require an appointment. Please contact us to discuss your item and upload a photograph.

Who determines the selling price?

We work through the pricing process together as there are many factors to take into consideration.

Is the percentage paid to the seller always the same?

If you purchased your gown from Urban Bride Inc, you would receive 60% of the sold price.

If you are bringing it from another store, you would receive 50%.

What are the qualifications for consignment?

– Wedding gowns must be still on the designers website, select David’s Bridal gowns
– Priority to gowns purchased more recent than 2021
– We are currently not accepting gowns from online sites or custom made gowns from abroad.
– Good condition recent sample gowns from bridal stores.
– Dry-cleaning can be arranged at additional charge but must be completed prior hitting the sales floor
– We do not accept gowns hemmed for 5’2″ or less

Why should I consign with Urban Bride

Since 2008 we have been Edmonton’s premier consignment.

With a brick and mortar location that employs a group of women who love connecting brides. We have brides coming in daily and more brides mean more chances of success. 80% of the gowns we accept on consignment sell successfully.
We have discount cleaning rates for our consignors. With one appointment, you can consign and have your gown cleaned.

– We treat your dress like our own. We have strict standards when it comes to trying on gowns.
– We also handle all the potential clients.
– You do not need to worry about fraud on payments.
– We are a physical location that allows brides to view several dresses at a time and allows a chance for them to find a dress that they did not think they would have considered.

Will my Wedding Dress be handled carefully?

Yes! This is our top priority. However, wear and tear is normal for some delicate fabrics. Beading tarnishes, strings loosen beads and applique and zippers can wear out. Veils can tear and beads loosen.

What happens if my Wedding Dress does not Sell?

We work our very hardest and safest to get your dress sold. However, in the event that your beautiful dress doesn’t sell, you can pick up your dress from our boutique. We also offer a return drop-offs in Edmonton for $20 or we can ship the dress outside of the greater Edmonton area at a reasonable price.

Do you accept gowns outside of the Edmonton area?

Yes! We do accept dresses from all over. We can help arrange the shipping of your gown so that it can be sold in our boutique.

Do I need to have my worn dress cleaned prior to consignment?

Dresses must be visibly clean and free of stains, tears and rips. We are providing our brides a luxury and emotional experience so it is critical that the dresses appear like-new and clean. We offer a steeply discounted cleaning service.

Where can I see pictures of Dresses in store?

As an intimate boutique, we do our best to create a curated selection of gowns that represent our typical bride’s style. While we carry a number of different styles by designer, we may not have every single gown from a designer’s entire collection. That being said if there is a specific gown that you are looking for, please contact us and if we don’t happen to carry it in store we will let you know what options are available to possibly get you a sample to try on. Depending on the designer, they may have a loaner program available that allows stockists to temporarily borrow a specific gown for clients. You can also visit our Instagram & Facebook page for some gowns in store.